Terms & Conditions

Last updated: 17 February 2026

By purchasing a pass, membership, class, workshop, training or retreat with RASA Yoga & Wellness Pty Ltd (“RASA”, “we”, “us”), you agree to the following Terms & Conditions.

General Terms

  • All passes and memberships are non-refundable and non-transferable unless otherwise stated.

  • Classes, teachers, schedules and offerings are subject to change or cancellation without notice.

  • RASA Yoga & Wellness is not responsible for the safekeeping of personal belongings.

  • We reserve the right to refuse service where appropriate to maintain a safe and respectful studio environment.

Memberships

Weekly Unlimited Membership

Auto-pay memberships are discounted to provide exceptional value and include a minimum commitment period of 10 weeks.

By purchasing this membership, you agree that:

  • Your membership will auto-renew on a fortnightly basis after the initial 10-week commitment period

  • Payments will continue until cancellation is requested in accordance with these terms

  • A minimum of 14 days’ written notice is required prior to your next scheduled payment to cancel

  • Any payments processed during the notice period are non-refundable

  • Cancellation requests must be submitted via email to: info@rasawellness.co
    You will receive a confirmation email. If confirmation is not received within 2 business days, you must follow up.

Suspensions (Pauses)

  • Suspension requests must be made in writing with a minimum of 1 week’s notice

  • Suspensions must be in 2-week increments

  • Maximum suspension period: 8 weeks

  • Any unused paid time will be added to the end of the membership

  • Suspensions longer than 8 weeks require membership cancellation

  • Rejoining will require a new minimum commitment period

4 Per Fortnight Membership

This membership includes a 10-week minimum commitment and operates on a fortnightly auto-renewal basis.

By purchasing this membership, you agree that:

  • Unused credits roll over to the following fortnight only

  • All credits expire at the end of the second fortnight

  • Expired credits cannot be refunded, extended, or redeemed

  • It is your responsibility to use credits within the active period

  • A minimum of 14 days’ written notice is required prior to your next scheduled payment to cancel

  • Payments made during the notice period are non-refundable

  • Cancellation requests must be emailed to: info@rasawellness.co

This membership is heavily discounted and:

  • No suspensions are available

  • If cancelled and repurchased, a new 10-week commitment period will apply

6 Month Pass

  • Valid for 6 months from the date of purchase

  • You may suspend your pass up to two times within the 6-month period

  • Each suspension may be up to 4 weeks

  • Suspension requests must be made in writing with at least 1 week’s notice

  • Suspensions must be in 2-week increments

  • Any unused time will be added to the end of the pass

10 Class Pass

  • Valid for 6 months from the date of purchase

  • No refunds, extensions or suspensions are available

Payments

All payments are processed via third-party providers.
Transaction fees may apply and are subject to change.

Current processing fees:

  • 3% + A$0.30 per transaction for Credit Card and Direct Debit

By purchasing, you also agree to the terms of the third-party payment provider (e.g. Stripe).

Booking & Cancellation Policy

This policy exists to ensure fair access to classes and events for our community.

Workshops

  • Cancellations must be made via email with a minimum of 3 business days’ notice

  • No refunds or credits are issued for cancellations within 3 business days of the workshop start time, for any reason

  • Workshop bookings may be transferred to a friend if you cannot attend

  • Failure to attend without notice will result in forfeiture of the booking

  • RASA Yoga & Wellness and/or guest facilitators reserve the right to cancel a workshop at any time. In this case, a full refund will be provided

Trainings 

In-Person Training

To secure your place, a non-refundable deposit is required.

If you withdraw or transfer from the training:

  • 30+ days before commencement: Full refund minus the non-refundable deposit

  • 14–29 days before commencement: 75% refund minus the non-refundable deposit

  • 1–13 days before commencement: 50% refund minus the non-refundable deposit

  • After commencement: No refunds on any monies paid

Online Training

Due to the digital nature of online courses, all purchases are final.
No refunds, transfers, or credits are available.

Retreats 

  • Deposits are non-refundable and non-transferable

  • Final payment is due 30 days prior to retreat commencement (unless otherwise specified)

Cancellation Policy:

  • 60+ days prior to retreat start: 50% refund (excluding deposit)

  • Within 60 days of retreat start: 100% of the retreat fee is non-refundable

If a retreat is cancelled by RASA Yoga & Wellness, you will be offered the option to:

  • Transfer to a new retreat date

  • Receive a studio credit

  • Receive a full refund

We strongly recommend obtaining comprehensive travel insurance that includes cancellation coverage.

Health & Liability Waiver

By attending classes, workshops, trainings, retreats, or online offerings, you acknowledge and agree that:

  • You are voluntarily participating in physical activity

  • You are responsible for ensuring you are medically and physically fit to participate

  • You will cease participation if you experience pain, dizziness, shortness of breath, or discomfort

  • You take full responsibility for managing any injuries, conditions, or limitations

  • You acknowledge that yoga, movement, breathwork, and wellness practices carry an inherent risk of injury. Participation in online classes may carry additional risk due to the absence of in-person supervision.

  • To the fullest extent permitted by law, RASA Yoga & Wellness, its teachers and staff are not liable for any injury, illness, loss, damage to property, or other harm sustained directly or indirectly through participation in our services.